Frequently Asked Questions

Everything you need to know about our premium pet-inspired fashion and accessories.

How do I determine the correct size for my pet?

We provide a detailed size chart on every product page. Please measure your pet's neck, chest girth, and back length to ensure the most comfortable fit for our apparel.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. For hygiene reasons, items with excessive pet hair or odors cannot be accepted.

How long does shipping usually take?

Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.

Are your pet garments machine washable?

Most of our fashion pieces are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the integrity of the fabric and prints.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer sustainable or eco-friendly clothing options?

Yes, our 'Eco-Paw' collection features garments made from recycled polyester and organic cotton to ensure your pet looks stylish while supporting the planet.