Returns & Exchanges
At Petlibro, we want your pet-inspired fashion to be a perfect fit; if you are not completely satisfied, you can return your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure all garments are unworn, unwashed, and in their original packaging with all designer tags still attached to qualify for a refund.
- 3.Ship It Back
Print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location near you.
- 4.Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.