Returns & Exchanges

At Petlibro, we want your pet-inspired fashion to be a perfect fit; if you are not completely satisfied, you can return your items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Ensure all garments are unworn, unwashed, and in their original packaging with all designer tags still attached to qualify for a refund.

  • 3.
    Ship It Back

    Print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location near you.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, a refund will be issued to your original payment method within 5-7 business days.